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Frequently Asked Questions
- Do you offer support during the load?
- Absolutely. Each carrier has a dedicated dispatcher and access to 24/7 support during critical deliveries. We’re here to make sure your trip runs smoothly from start to finish.
- How do you handle detention and layovers?
- We believe in fairness. If delays occur due to shipper/receiver issues, we offer industry-standard detention and layover pay—no debates, no delays.
- Is there a minimum number of loads I need to take?
- No. We work with both occasional and high-volume carriers. However, consistent performance may qualify you for preferred or elite carrier status with better perks.
- Do I need special equipment to haul your loads?
- Yes. Most of our freight requires standard flatbed equipment and proper securement tools such as straps, edge protectors, and tarps. We’ll disclose all load requirements upfront.
- What kind of freight do you move?
- We specialize in the transportation of stone materials—granite, marble, slabs, and other heavy flatbed freight. That means fewer surprises and better-prepared dispatches.
- How quickly do carriers get paid?
- We offer flexible payment options including Net 30, Net 15, Quick Pay, and Instant Pay. You choose what works best for your operation.